Starting a new job should come with clarity about your employment, salary, benefits, and the support available to you.
When you work through Akross, you may have questions about who employs you, how your salary is processed, how leave works, or where to turn when you need help. Understanding these arrangements from the beginning helps you make informed decisions throughout your employment.
Akross provides Employer of Record (EOR) services in India, helping businesses employ people through an appropriate local employment arrangement. Your employment agreement explains the terms that apply to you and identifies your legal employer.
Your Employment at a Glance
Your employment through Akross involves more than receiving a salary. Understand your employment terms, how leave is managed, which benefits may apply to you, and where to turn for help with payroll or employment-related questions.
Understanding Your Employment
Salary & Payroll
Employee Support
Benefits & Statutory Rights
Joining & Onboarding
Workplace & Exit Support
What You Can Expect When Working Through Akross
Clear Employment Terms
Your employment agreement sets out important details such as your role, compensation, employment conditions, and notice period. Review these terms carefully and ask questions if anything is unclear.
Payroll Information
Understand your salary components, applicable deductions, payslip arrangements, and the process for raising payroll queries.
Leave and Holiday Guidance
Refer to the leave policy and applicable employment terms to understand your leave entitlements, holiday calendar, and request procedures.
Information About Applicable Benefits
Understand which statutory and additional benefits may apply to you. Eligibility depends on relevant legal requirements and your employment arrangement.
Employment Documentation
Know how to access or request relevant employment documents, salary statements, and other records through the applicable process.
A Clear Route for Employment Queries
Use the contact details and procedures provided during onboarding to direct employment-related questions to the appropriate person or team.
Getting Started with Akross
Complete Your Onboarding
Review your employment agreement and provide the information and documents required for your employment. This may include identity details, bank information, tax-related information, and other applicable records.
Understand Your Employment Terms
Review your compensation structure, payment schedule, leave arrangements, benefits, workplace policies, and notice period. Ask for clarification about any term you do not understand.
Know Where to Get Help
Keep the relevant contact details and instructions provided during onboarding. These will help you direct questions about payroll, employment records, leave, and other employment matters to the appropriate contact.
Understanding Your Employment in India
Employment in India involves several statutory and administrative requirements. The provisions that apply to you depend on the relevant legislation, your employment circumstances, workplace policies, and the terms of your employment.
Employment Agreement
Your employment agreement explains your role, compensation, working arrangements, notice period, and other applicable conditions. Keep a copy for your records and refer to it when you have questions about your employment.
Salary and Deductions
Your gross salary and take-home salary may differ because of applicable taxes, statutory contributions, and other authorized deductions. Review your payslip to understand the amounts credited and deducted.
Leave Entitlements
Leave arrangements may include earned or annual leave, sick leave, casual leave, holidays, and applicable statutory leave. Your entitlement depends on the relevant law, employment terms, and workplace policy.
Statutory Benefits
Provident Fund (PF), Employee State Insurance (ESI), gratuity, statutory bonus, maternity benefits, and other entitlements may apply depending on eligibility and the relevant legal provisions. Check which requirements apply to your circumstances.
Workplace Concerns
If you have a workplace concern, refer to the grievance or escalation procedure provided in your employment documents or workplace policies. The appropriate reporting channel depends on the nature of the issue.
Leaving Your Job
Before resigning, review your notice period and resignation procedure. The exit process may include a handover, return of company property, settlement of eligible dues, and completion of relevant employment documentation.
Important Employment Information
Know Your Employment Terms
Your employment agreement identifies your legal employer and explains the conditions that apply to your role. Refer to it when you need clarification about your employment.
Understand Your Payslip
Check your salary components, payment details, and applicable deductions. If something appears incorrect, contact the designated payroll representative through the approved process.
Manage Leave Requests
Follow the applicable leave application and approval procedure. Check your available leave balance and holiday schedule when planning time off.
Check Your Benefits
Confirm which statutory and additional benefits apply to your employment. Do not assume that every benefit is available to every employee.
Protect Your Personal Information
Provide identity, bank, payroll, and other employment information only through approved channels. Refer to the applicable privacy notice to understand how your information is handled.
Understand Your Exit Process
Review the resignation procedure, notice period, handover requirements, and final settlement process before your employment ends.
Frequently Asked Questions
Who is my legal employer when I work through Akross?
Your employment agreement identifies your legal employer. Under an EOR arrangement, Akross or its designated employing entity may employ you in India on behalf of a client company, depending on the documented arrangement.
Who manages my day-to-day work?
Your client company will generally guide your daily responsibilities, project priorities, and performance expectations, subject to the employment arrangement. Employment administration responsibilities are handled according to the documented arrangement.
Who processes my salary?
Your salary is processed through the payroll arrangement established for your employment. Your employment documents or onboarding communication should explain the applicable payment schedule and the appropriate contact for payroll questions.
Will I receive a payslip?
Your payroll process should explain how your salary statement is provided and accessed. Contact your designated payroll representative if you need help locating or understanding your payslip.
How much leave am I entitled to?
Your leave entitlement depends on applicable law, your employment terms, and the relevant workplace policy. Refer to your employment documents or ask the appropriate support contact for clarification.
Am I eligible for PF, ESI, gratuity, or other benefits?
Eligibility depends on the relevant statutory requirements, your employment circumstances, and the terms of your employment. Your employment documents and designated support contact can help clarify which provisions apply to you.
What should I do if my salary is incorrect?
Review your payslip and identify the payroll period and amount in question. Contact the designated payroll or Akross representative through the approved channel and provide the information needed to review the discrepancy.
How do I raise a workplace concern?
Follow the grievance or reporting process specified in your employment documents and workplace policies. For workplace sexual harassment concerns, refer to the applicable POSH policy and designated reporting mechanism, including the Internal Committee where required by law.
How is my personal information handled?
Employment administration may require personal, identity, bank, and payroll information. Refer to the applicable privacy notice for information about how your data is collected, used, and shared. Submit sensitive information only through approved channels.
What happens when I resign?
Your employment agreement and applicable policies explain the resignation procedure and notice period. The exit process may include a handover, return of company property, settlement of eligible dues, and provision of relevant employment documents in accordance with applicable law.
Have Questions About Your Employment?
Need clarification about your salary, leave, benefits, or employment documents? Use the contact details provided during onboarding to find the right person to assist you.
Akross helps make employment arrangements clearer for employees in India. Contact us if you need guidance about your employment arrangement.
Contact Akross